Privacy and data protection

Privacy Policy for Tajiriba Africa

Last Updated: June 7, 2025

Tajiriba Africa ("Tajiriba," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.tajiriba.africa, mobile application, or related services (collectively, the "Platform"). This policy complies with the Kenya Data Protection Act, 2019, and other applicable data protection laws.

Information We Collect

We collect the following types of information:

  • Personal Information: When you register, create a campaign, or make a contribution, we may collect:
    • Name, email address, phone number, and physical address
    • Identification details and other documentation for verification purposes
    • Payment information processed through secure third-party gateways
  • Campaign Information: Details provided in campaign descriptions, including text, images, videos, and updates
  • Usage Data: Information about your interaction with the Platform, such as IP address, browser type, device information, pages visited, and time spent on the Platform
  • Cookies and Tracking: We use cookies and similar technologies to enhance user experience, analyze Platform performance, and deliver targeted advertising

How We Use Your Information

We use your information to:

  • Facilitate crowdfunding campaigns, process payments, and provide marketing support
  • Verify user identities and ensure campaign legitimacy
  • Communicate with you about your account, campaigns, or Platform updates
  • Improve the Platform through analytics and user feedback
  • Promote campaigns through social media, email marketing, or other channels
  • Comply with legal obligations, such as tax reporting or anti-money laundering regulations

How We Share Your Information

We may share your information with:

  • Third-Party Service Providers: Payment processors, hosting providers, and marketing partners who assist in operating the Platform
  • Campaign Funders: Fundraisers' names, campaign details, and updates may be shared with Funders to promote transparency
  • Partners: Sports federations, NGOs, or corporate sponsors collaborating with Tajiriba, only with your consent
  • Legal Authorities: When required by law, such as to comply with court orders or prevent fraud

We do not sell your personal information to third parties.

Data Security

We implement robust security measures to protect your information, including:

  • SSL encryption for data transmission
  • Two-factor authentication for account access
  • Regular security audits and fraud detection systems
  • Compliance with data protection laws

Despite these measures, no system is completely secure. We are not liable for unauthorized access beyond our reasonable control.

Data Retention

  • We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy
  • Campaign data may be retained for reporting and transparency purposes, even after a campaign ends
  • You may request deletion of your account by contacting us, subject to legal retention requirements

Your Rights

Under the Kenya Data Protection Act, 2019, and other applicable laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal obligations
  • Object to or restrict the processing of your data
  • Request data portability
  • Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at hujambo@tajiriba.africa.

International Data Transfers

As Tajiriba expands across Africa, your data may be transferred to or stored in countries outside Kenya. We ensure such transfers comply with applicable data protection laws, using safeguards like standard contractual clauses.

Cookies and Tracking

We use cookies to:

  • Enhance Platform functionality
  • Analyze usage and improve user experience
  • Deliver personalized content and ads

You can disable cookies through your browser, but this may limit Platform functionality.

Children's Privacy

The Platform is not intended for users under 18 without parental consent. If we learn that we have collected personal information from a child under 18 without consent, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on the Platform, and continued use constitutes acceptance of the revised policy.

Contact Us

For questions, concerns, or to exercise your data protection rights, contact our Data Protection Officer at:

Email: hujambo@tajiriba.africa