Help centre
FAQs About Tajiriba Africa
Answers to the most common questions from our community.
Welcome to the Tajiriba Africa Help Center
Whether you're an athlete, sponsor, club representative, or supporter, this section addresses your most common questions. Learn how Tajiriba Africa works and how you can be part of the movement transforming African sports through crowdfunding and community engagement.
Your account and campaigns
Teams & Athletes
Tajiriba Africa is a sports marketing platform that helps African athletes, teams, and sports organizations raise funds, secure sponsorships, and promote their careers through crowdfunding.
The platform is open to:
- Individual athletes
- Sports teams and clubs
- Sports organizations and federations
- Schools and institutions
- Fans and supporters who want to fund sports initiatives
Users create fundraising campaigns explaining their needs, set a fundraising goal, and share their campaigns with potential donors. Funders can contribute via mobile money, credit/debit cards, or other payment options available.
Tajiriba Africa supports all sports, you just need to create a fundraising campaign for your preferred sport.
To create a campaign:
- Sign up on Tajiriba Africa
- Complete your profile and verify your identity
- Click "Start a Campaign" and fill in the required details
- Set your Campaign target and duration
- Share your campaign with potential supporters
To ensure the authenticity of users and maintain trust within the platform, we advise all clubs and athletes to complete an account verification process before launching fundraising campaigns or accessing sponsorship opportunities.
Yes, a 10% platform fee is deducted from successfully raised funds to cover operational costs.
Funders can contribute using:
- Mpesa
- Airtel Money
- Equitel
- USSD
- Visa/Mastercard
Funds raised may still be disbursed, or the campaign organizer may choose to relaunch the campaign with revised targets.
Once a campaign ends and is reviewed, funds are typically disbursed within 5 business days.
Yes! Tajiriba Africa offers incentives such as coupons, exclusive merchandise, and event tickets for top funders to encourage continued support.
Beyond crowdfunding, Tajiriba Africa connects athletes and teams with potential sponsors through its sports marketing services.
Yes, we use secure payment gateways and data protection measures to ensure the safety of users and transactions.
Yes, supporters from anywhere in the world can fund campaigns via the available payment options.
Certain details, like images and descriptions, can be updated. However, major changes, like the funding goal, require approval.
For any questions or assistance, contact our support team via email or the contact form on our website.
We are ready to help
Still Have Questions?
We're here to help! If your question wasn't answered above, feel free to reach out to us directly.
Empowering African Sports Together.